At Hubiconic, we value your shopping experience and strive to ensure a seamless and efficient shipping process. Please take a moment to review our shipping policy for a comprehensive understanding of our procedures.
Processing and Handling
- Order Processing: Upon receiving your order, our team initiates the processing, packing, and preparation of your items. This procedure usually takes between 24 to 48 hours.
- Logistics Partners: We collaborate with reputable shipping partners, namely UPS and DHL, to guarantee reliable and swift delivery of your purchases.
Delivery Times
- Estimated Delivery: Our standard delivery period is approximately 7 business days from the time your order is handed over to our logistics partners. Please note that “Business Days” exclude weekends (Saturday and Sunday) as well as public holidays.
Shipping Details
- Free Shipping: We are pleased to offer complimentary shipping for all orders across the globe.
- Notification and Tracking: Once your order has been dispatched, you will receive an email notification containing your tracking number and a link to monitor the progress of your shipment. This empowers you to stay informed about the whereabouts of your package.
- Contact Information: In case you have any inquiries regarding your shipment, you can reach out to us at support@hubiconicglobal.com.
- Physical Address Requirement: Kindly provide a physical address for delivery purposes, as we are unable to deliver to PO boxes.
Duties & Taxes
- At Hubiconic, we aim to make your shopping experience as seamless as possible. That is why we take care of all duties, taxes, and customs clearance.
- You do not have to worry about any additional charges when your order reaches customs.
- Your purchase will be delivered directly to your doorstep without any hassle. Enjoy a smooth, worry-free shopping experience with us!
Unforeseen Delays
- Customs and External Factors: On occasion, shipments might experience delays due to extended customs clearance procedures or unforeseen external factors beyond our control.
- Exceptional Circumstances: Instances such as viral outbreaks, natural disasters, and other unforeseen events can lead to unexpected delays in shipments. During these situations, we sincerely appreciate your understanding and cooperation.
Customer Support
- Assistance during Delays: Should you encounter delays due to circumstances beyond our control, our customer service team is available to assist you. Reach out to us via email at support@hubiconicglobal.com or through our live chat option for prompt assistance.
- Shipment Queries: For any questions or concerns related to your shipment, please do not hesitate to contact us at support@hubiconicglobal.com.
At Hubiconic, your satisfaction is our priority. We remain committed to ensuring that your orders are processed efficiently and delivered promptly. Should you have any queries or require assistance at any point during the shipping process, please don’t hesitate to contact us.
Thank you for choosing Hubiconic for your shopping needs. We look forward to serving you with excellence.
Last Updated: 15th August 2023